Frequently Asked Questions

Start a reservation and the booking calendar will show what’s available when.

All of the equipment fits in a 18” x 18” x 36” locker and weights ~30 lbs.

Cancel or reschedule anytime outside of 24hrs yourself, no questions asked. We will do our best to accommodate inclement weather.

Text/Call/Message us at (919) 600-7575

Look for an email from “wakerack@gmail.com” that is sent one hour before your reservation start time or within minutes if you are inside of one hour at booking.

Text/Call/Message for help at (919) 600-7575

Match your reservation with our WakeRack locker locations.

After entering the access code, push the lock into the shackle to open it.

Each rental includes adult universal size life jackets. Kid sizes are not provided. If a kid is accompanying you, you must provide them with an appropriately sized life jacket.

Call/Text/Message for help at(919) 600-7575. Equipment should be present at time of rental.

For guidance on setup, watch our video tutorials

Depress the spring plunger in the center of the valve to prevent it from leaking (depress it again when deflating to open the valve)

Yes, if the equipment is not already allocated to another reservation. Call/Text/Message us to extend at (919) 600-7575


Reserve your paddle board or kayak today!